Account & Billing

To access your account settings:

• Select Account & Billing from the main navigation menu.

• Profile Management: View and edit your personal information such as your name, profile photo, email ID and mobile number. Here, you can keep your contact information up-to-date which is crucial for receiving timely updates and security notifications.
  
• Password: Secure your account by changing your password regularly. Click 'Change' to update your password.
• Linked Account: See which of your external accounts (such as Google, Facebook, or Apple ID) are linked to this account.
• Delete Account: Use this feature if you no longer require the service, but remember, this action is irreversible.

The Subscription section lets you control and modify your subscription plan according to your needs. Select Subscription from the sidebar to view details about your current plan and available upgrades.

• Plan Details: This area displays your plan, the renewal date, and your current billing cycle. 
• Changing Your Plan: To switch to a different plan, click Change Plan. You’ll see options ranging from free to premium services, allowing you to choose one that best suits your query volume and feature requirements.
• Query Usage Tracking: Keep an eye on your usage of standard,  advanced, and image queries to help you monitor your activity levels.

Engage with our Refer & Earn program to gain additional queries by inviting friends to Resala:

• How to Refer: Click on Refer & Earn in the sidebar. There you can invite friends via email or a shareable link.
  

• Invitation Records: The tab shows past invitations and the rewards earned for each successful referral. It’s a great way to extend your query capacity while introducing peers to Resala.

Our Help & Support section is designed to provide you with assistance and answers to your questions. Select Help & Support from the sidebar to find various support options.

• Support Channels: Communicate directly with our support team via email or chat. These options are ideal for immediate assistance. For more structured support, use the Submit a Request feature to detail your issue.
• Knowledge Base: Access a wide array of written materials, guides, how-to articles, and more to self-navigate Resala.
• FAQ: Browse the FAQ section to find quick answers to common issues and questions.